✓ Delivered within 48 hours if in stock
✓ Free shipping in Europe from €100*.
✓ Fast delivery throughout Europe

General questions

Our team is always here to help you

Most frequently asked questions answered

General

Geef je meer dan €100,- uit? Dan verzenden wij geheel kosteloos tenzij de telescoop in een zware categorie valt.

We have regular offers and discounts. Sign up for our newsletter to be notified of exclusive deals.

Maak de telescope selection aid en gebruik daarna onze slimme filters. Hierin kun je je observatiedoelen aanvinken, je budget en kom je uiteindelijk tot een keuze.

Natuurlijk versturen we je bestelling altijd veilig, zorgvuldig en volledig verzekerd.

After placing your order, you will receive a tracking number that allows you to track your package through the shipping service.

Delivery time varies depending on the destination country. Within Europe, it usually takes 1-5 business days, while international shipments can take 5-10 business days.

Yes, you may return your order within 30 days of receipt, provided the product is in its original condition and packaging. Please contact our customer service department for instructions.

You can reach us via email, phone or the contact form on our website. Our team aims to respond within 24 hours.

If your product has arrived damaged, please contact our customer service immediately. Please include photos of the damaged product so we can help you quickly.

On the product pages you can immediately see whether a telescope is in stock is. If a product is temporarily sold out, you can sign up for a notification so you will receive a message as soon as it is available again.

A standard manufacturer's warranty of at least 2 years. Should a warranty defect occur within this period, we will provide a repair or replacement. Please contact our customer service department for more information.

Yes, with the right telescope you can observe both planets and deep-sky objects. Do you want to Jupiter and Saturn goed zien? Kies dan een telescoop met een vergroting tussen de 100 en 150x. Voor deep-sky objecten zoals sterrenstelsels en nevels is een telescoop met a large aperture ideal. Use our smart filters on the product page to arrive at your choice.

For astrophotography, we recommend a good telescope with tracking, a CMOS camera or DSLR adapter, and a sturdy tripod to. Smart telescopes such as the DWARF 3 and Vespera Pro are specifically designed for astrophotography and make capturing the night sky easy.

At telescoop.co.uk you get the best telescopes at the keenest prices, with free advice and fast shipping. We have a wide range for both beginners and advanced students. In addition, we offer help choosing the right telescope through our comprehensive guides and customer service.

Ja, we hebben een fysieke locatie, maar alleen op afspraak. Ons hoofdkantoor én magazijn zijn uitsluitend op afspraak te bezoeken; alle producten bestel je via onze webshop. Huur je een telescoop, dan mag je hem natuurlijk komen ophalen. Of wil je liever je dure telescoop niet laten bezorgen, kan je hem ook afhalen bij ons op locatie. Dit gebeurt enkel op afspraak.

No, returns are not free. We want to encourage customers to make conscious choices before placing an order. In this way, together we contribute to reducing unnecessary transport movements and protecting our climate.

Is your question not listed? Call or email us!

We can be reached by email at info@telescoop.nl - or reached by phone at (+31) 85 – 799 03 11.

Opening hours: 
Monday through Saturday from 9 a.m. to 5:30 p.m.

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The valuation of www.telescoop.nl at WebwinkelKeur Reviews is 9.5/10 gebaseerd op 295 reviews.