General questions

Are you spending more than €100? Then we ship completely free of charge unless the telescope falls into a heavy category.

We have regular offers and discounts. Sign up for our newsletter to be notified of exclusive deals.

Make the telescope selection aid and then use our smart filters. In here you can check your observation goals, your budget and finally come to a choice.

After placing your order, you will receive a tracking number that allows you to track your package through the shipping service.

Delivery time varies depending on the destination country. Within Europe, it usually takes 1-5 business days, while international shipments can take 5-10 business days.

Yes, you may return your order within 30 days of receipt, provided the product is in its original condition and packaging. Please contact our customer service department for instructions.

You can reach us via email, phone or the contact form on our website. Our team aims to respond within 24 hours.

If your product has arrived damaged, please contact our customer service immediately. Please include photos of the damaged product so we can help you quickly.

On the product pages you can immediately see whether a telescope is in stock is. If a product is temporarily sold out, you can sign up for a notification so you will receive a message as soon as it is available again.

A standard manufacturer's warranty of at least 2 years. Should a warranty defect occur within this period, we will provide a repair or replacement. Please contact our customer service department for more information.

Yes, with the right telescope you can observe both planets and deep-sky objects. Do you want to Jupiter and Saturn see well? Then choose a telescope with magnification between 100 and 150x. For deep-sky objects such as galaxies and nebulae, a telescope with a large aperture ideal. Use our smart filters on the product page to arrive at your choice.

For astrophotography, we recommend a good telescope with tracking, a CMOS camera or DSLR adapter, and a sturdy tripod to. Smart telescopes such as the DWARF 3 and Vespera Pro are specifically designed for astrophotography and make capturing the night sky easy.

At telescoop.co.uk you get the best telescopes at the keenest prices, with free advice and fast shipping. We have a wide range for both beginners and advanced students. In addition, we offer help choosing the right telescope through our comprehensive guides and customer service.

No, returns are not free. We want to encourage customers to make conscious choices before placing an order. In this way, together we contribute to reducing unnecessary transport movements and protecting our climate.