General Questions

Spend more than €100? Then we’ll ship entirely free of charge.

We regularly have special offers and discounts. Subscribe to our newsletter to stay informed about exclusive deals.

Use the telescope selection guide and then our smart filters. You can check your observation goals, your budget, and ultimately arrive at a choice.

Of course, we ship your package safely and insured.

After placing your order, you’ll receive a tracking number to follow your package via the shipping service.

Delivery time varies depending on the destination country. Within Europe, it usually takes 1-5 business days, while international shipments may take 5-10 business days.

Yes, you can return your order within 30 days of receipt, provided the product is in its original condition and packaging. Contact our customer service for instructions.

You can reach us via email, phone, or the contact form on our website. Our team aims to respond within 24 hours.

If your product arrives damaged, contact our customer service immediately. Include photos of the damaged product so we can help you quickly.

On the product pages, you can see immediately if a telescope is in stock. If a product is temporarily sold out, you can sign up for a notification to receive a message when it becomes available again.

All our telescopes come with a standard manufacturer’s warranty of at least 2 years. If a defect occurs within this period that is covered by the warranty, we will arrange for repair or replacement. Contact our customer service for more information.

Yes, with the right telescope you can observe both planets and deep-sky objects. Want to see Jupiter and Saturn clearly? Then choose a telescope with high magnification. For deep-sky objects like galaxies and nebulae, a telescope with a large aperture is ideal. Use our smart filters on the product page to make your choice.

For astrophotography, we recommend a good telescope with tracking, a CMOS camera or DSLR adapter, and a sturdy tripod. Smart telescopes like the DWARF 3 and Vespera Pro are specially designed for astrophotography and make capturing the night sky easy.

At telescoop.nl you get the best telescopes at the sharpest prices, with free advice and fast shipping. We have a wide range for both beginners and advanced users. Additionally, we offer help in choosing the right telescope through our extensive guides and customer service.

No, we don’t have a physical store. All our products are exclusively available online through our webshop.

No, return shipping is not free. We want to encourage customers to choose carefully before placing an order. This way, we contribute together to reducing unnecessary transport movements and protecting our climate.