{"id":3,"date":"2025-02-11T23:05:08","date_gmt":"2025-02-11T23:05:08","guid":{"rendered":"https:\/\/telescoop.rabdevelopment.nl\/?page_id=3"},"modified":"2026-07-07T22:04:41","modified_gmt":"2026-07-07T20:04:41","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/www.telescoop.nl\/en\/privacyverklaring\/","title":{"rendered":"Privacy Statement Telescoop.nl"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Version 2.1 \u2014 July 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telescoop.nl respects your privacy. In this statement, we explain what personal data we process, why we do so, and what rights you have under the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. What data do we process?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you place an order or contact us, we process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, address, and city (for delivery and billing);<\/li>\n\n\n\n<li>email address and phone number;<\/li>\n\n\n\n<li>Payment details;<\/li>\n\n\n\n<li>the content of your messages to our customer service (email, phone, WhatsApp);<\/li>\n\n\n\n<li>IP address and browsing behavior (via cookies, see point 6);<\/li>\n\n\n\n<li>VAT and Chamber of Commerce details (for business clients).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. What do we use your data for?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your data exclusively for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>handling your order, payment, and any returns;<\/li>\n\n\n\n<li>customer service and correspondence regarding your order;<\/li>\n\n\n\n<li>sending our newsletter only if you have explicitly signed up for it, and you can unsubscribe at any time via the link at the bottom of every email;<\/li>\n\n\n\n<li>a one-time invitation to write a review after your purchase;<\/li>\n\n\n\n<li>Statutory administrative obligations (Tax Administration).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When processing customer service messages, we use automated tools to assist our team in drafting responses. A human agent remains responsible for the handling, and no automated decisions with legal consequences for you are made based on this.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. With whom do we share your data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your data will never be sold. We only share it with parties necessary to provide our services, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The parcel carrier that delivers your order (PostNL, DHL, DPD, GLS, or UPS);<\/li>\n\n\n\n<li>our payment provider, for processing your payment;<\/li>\n\n\n\n<li>our newsletter and review service providers, solely for the purposes under point 2.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We enter into data processing agreements with parties that process data on our behalf. Processing outside the EU only takes place in accordance with the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. How long do we keep your data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not store your data for longer than necessary for the purposes stated above. For order and invoice data, the statutory fiscal retention period of 7 years applies. We delete newsletter data after unsubscribing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take appropriate technical and organizational measures to prevent misuse, including SSL encryption of the entire website, a strict password policy, and regular backups. Only employees who need it for their work have access to your data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses functional cookies (necessary for your shopping cart and login status, among other things) and analytical cookies to improve the site. You can disable or delete cookies via your browser settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to access, correct, and delete your personal data at any time, as well as the right to restrict processing, object to processing, and request data portability. Would you like to exercise these rights? Email us at support@telescoop.nl; we will respond within 30 days at the latest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you disagree with how we handle your data, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Telescoop.nl, Sint Antoniusplein 38, 8601 HK Sneek, <a href=\"mailto:support@telescoop.nl\">support@telescoop.nl<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Versie 2.1 \u2014 juli 2026 Telescoop.nl respecteert je privacy. In deze verklaring leggen we uit welke persoonsgegevens we verwerken, waarom we dat doen en welke rechten je hebt volgens de AVG (GDPR). 1. Welke gegevens verwerken wij? Wanneer je een bestelling plaatst of contact met ons opneemt, verwerken wij: 2. Waarvoor gebruiken we je gegevens? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":11592,"url":"https:\/\/www.telescoop.nl\/en\/telescoop-huren\/","url_meta":{"origin":3,"position":0},"title":"Telescope rental","author":"admin","date":"17-02-2025","format":false,"excerpt":"Renting a telescope is a great way to get acquainted with stargazing in a low-threshold and flexible way without making a big investment. By renting one, you get access to a working telescope, without having to spend hundreds of euros right away. Ideal if you want to try out whether stargazing is something for you\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"telescoop huren","src":"https:\/\/i0.wp.com\/www.telescoop.nl\/wp-content\/uploads\/2025\/04\/cropped-Favicon_telescoop.nl_blauw.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":111575,"url":"https:\/\/www.telescoop.nl\/en\/affiliate\/","url_meta":{"origin":3,"position":1},"title":"Telescoop.nl Affiliate Program","author":"Info telescoop","date":"23-08-2026","format":false,"excerpt":"Write, film or talk about astronomy, telescopes or astrophotography? With the affiliate program, you Telescoop.nl earn a commission on every sale that comes in through your unique link. You recommend products that you would choose yourself; we handle the inventory, shipping and service. For whom is the program? For everyone\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":112234,"url":"https:\/\/www.telescoop.nl\/en\/cursus-astrofotografie\/","url_meta":{"origin":3,"position":2},"title":"Online astrophotography course","author":"Info telescoop","date":"22-09-2026","format":false,"excerpt":"Online video courses by Wido Oerlemans for the Seestar S30, S30 Pro, S50 and S50 Pro and for planetary photography. What you will learn, what it costs, and who it is for.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/img.youtube.com\/vi\/SMJV2LZOy0s\/0.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":7325,"url":"https:\/\/www.telescoop.nl\/en\/verhuurbeleid\/","url_meta":{"origin":3,"position":3},"title":"Rental Policy","author":"admin","date":"12-02-2025","format":false,"excerpt":"Renting a telescope from Telescoop.nl is an accessible way to get acquainted with stargazing without making a large initial investment. To ensure a smooth process for everyone, we have established clear agreements. This telescope rental policy outlines all the terms, rights, and responsibilities that apply\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":111569,"url":"https:\/\/www.telescoop.nl\/en\/zakelijk\/","url_meta":{"origin":3,"position":4},"title":"Ordering for Business at Telescoop.nl","author":"Info telescoop","date":"23-08-2026","format":false,"excerpt":"Telescoop.nl Supplies to companies, schools, universities, astronomical observatories and public institutions in the Netherlands, Belgium and the rest of the European Union. On this page you can find our business terms and conditions: VAT, invoicing, quotes and payment options. For all business-related questions, you can contact us directly at b2b@telescoop.nl. 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Pay with Bancontact, delivery within two working days, 30 days return period, and shipping costs are immediately visible in your shopping cart.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":109109,"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/109109"}],"wp:attachment":[{"href":"https:\/\/www.telescoop.nl\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}